Workforce Management
Mind-blowing customer experience starts here
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...
Responding to Crisis: A Public Sector Guide to continuity planning
Before the start of the COVID pandemic, the capabilities of cloud computing and ERP platforms were already...
IDC Tech Spotlight: Employee Experience
Build agility with a mature employee experience program. When, where, and how we work has changed-and...
Learning from the Low-Code Playbook
The use of low-code platforms is near a tipping point, with nearly half of enterprises worldwide having...
How Benefits Are Shaping The Future Of Work
Mercer, in partnership with Gympass, has conducted a survey on how benefits are shaping the future of...
Making hybrid work, work for you
In March 2020, the COVID-19 pandemic forced companies and organizations around the world to shut their...
ESM on Now -- Remove silos and let work flow
For more than three decades, the multi-functional shared services operating model has been transforming...
Ransomware Survival Guide
Be Ready for Ransomware Ransomware is an old threat that just won't go away. While overall volumes have...
Aberdeen Research: How IT Leaders Modernize Operations with E-signatures
In this knowledge brief, we'll analyse how organisations today are modernising sales practices and operations...
The Business Case for Dynamic Skills
The future of work has dramatically shifted. New levels of agility and resilience are required to remain...
The Future of the HR Function 2021
Prepare HR to meet the challenges of a newly transformed world of work Since early 2020, Human Resources...
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