The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer...

Not all HR and payroll platforms are created equal. In this guide, learn the difference between service...

The pandemic has reframed us as humans first, employees second. Employees now want to work for an organization...

How to spot attrition signs by industry and region. With insights from over 190 million employee survey...

Employees are one of your organisation's most valuable assets. When they leave, it won't just hit you...

All email, cloud, and compliance solutions are not created equal. As organisations make the move to Microsoft...

With insights from over 190 million employee survey responses, this report offers an important resource...

Absence is an issue faced by all businesses. The simple fact is that companies employ human beings and,...

Mercer, in partnership with Gympass, has conducted a survey on how benefits are shaping the future of...

The power of inclusive and frequent employee recognition. Now, more than ever, our commercial and economic...

Psychological safety is linked to several metrics top of mind for any HR or business leader. More than...

2020 has been a year without parallel. Extremely testing market conditions, redundancies, furlough schemes...

The UK has a well-recognised productivity problem. Many of the causes of low labour productivity are...

Cybersecurity, Ransomware and Email Fraud in a Year that Changed the World As the global pandemic upended...