Skip to content Skip to footer

Is your customer experience making an impact? Or not?

Published by: Avanade

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows that only 14% are ahead of their customers' expectations. This means that 86% feel that they are behind the curve, the competition - and most importantly - their customers' expectations.
The cost of failure is high - as much as 8% of yearly revenues. Organizations that fail often lack understanding of what great customer experiences look like and how to get there.
Download now to learn more!

Read More

By submitting this form you agree to Avanade contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. Avanade web sites and communications are subject to their Privacy Notice.

By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com

digital route logo
Published: February 7, 2023 Lang: ENG
Type: Whitepaper Length: 22 pages

More resources from Avanade